Privacy policy & terms of use

Last updated 18 September 2026. Questions: support@afrimarketonlinehub.com.

Privacy policy

What we collect

• Account and orders: name, email, phone, delivery addresses, what you buy and sell, reviews and messages you write.
• Payments: handled by Flutterwave. We receive a confirmation and reference, never your card number.
• Sellers: store details, pickup address and a bank account for payouts (account numbers are stored encrypted).
• Usage: pages and products viewed, device and browser type, approximate location from your IP — used to keep the site working and to personalise recommendations and search.

How we use it

• To run the marketplace: process orders, arrange delivery with our courier partner, pay sellers, send order emails.
• To keep it safe: prevent fraud, enforce the seller terms, respond to disputes.
• To make it better: recommendations, search, and improvements based on how the site is used.
• To tell you about AfriMarket — only if you opt in, and you can opt out at any time.

Who we share it with

Only what each needs to do their job: sellers get the delivery details for your order; the courier gets the delivery address and phone; Flutterwave processes payment; Cloudinary stores images; Clerk handles sign-in; Mailtrap sends email; our hosting and database providers store the data. We share with authorities where the law requires it. We never sell personal data.

Your rights

You can see and update your details under Account. Email us to request a copy of your data or its deletion; we keep order and payment records we are legally required to keep (Nigeria Data Protection Act 2023 and tax law) and remove the rest.

Security and retention

Data is encrypted in transit; bank account numbers are encrypted at rest; access is limited to staff who need it. We keep account data while your account is open and order records for as long as the law requires.

Terms of use

Accounts

You need an account to buy or sell. Keep your sign-in details private and give us accurate information. You are responsible for what happens under your account.

Buying

Prices shown include the marketplace commission; VAT, the ICT levy and delivery are added at checkout. Orders are placed when you pay. Delivery is within Nigeria by courier from the seller's pickup address. Our refund and return policy applies to every order.

Selling

Sellers accept the seller terms: genuine products, accurate listings, prompt handover to the courier, and the platform commission. We may hold, remove or decline listings and suspend stores that breach the terms.

Not allowed

• Illegal, counterfeit, stolen or dangerous goods; anything that can't lawfully be sold in Nigeria.
• Fraud, fake reviews, misleading listings, or taking transactions off the platform to avoid its protections.
• Abuse of other users or staff; interfering with the site's security.

Content and intellectual property

Sellers own their product photos and text and give AfriMarket a licence to display them. AfriMarket's name, logo and site design are ours. Don't copy or scrape the site.

Liability

AfriMarket is a marketplace: sellers are responsible for their products and buyers for their purchases. To the extent the law allows, we are not liable for indirect or consequential losses. Nothing here limits rights you have as a consumer under Nigerian law.

Changes, termination and law

We may update these terms; the date above changes when we do. We may close accounts that break them. These terms are governed by the laws of the Federal Republic of Nigeria.